System Administration and Resources Management A Case Study of MAMWE ( Comoros )

Abstract

The issue of administration has been one of the most critical problems that many companies ranging from small, medium, and large companies suffered from in world wide since many years ago. But more recently during the last 30 years with the advent in computer science and information technology, companies are being transformed from the earlier record keeping and information processing based on office hard documents to the latest information processing using computer software. Many companies are based on locally installed systems which cannot overcome the communication problem for companies which are distributed in large geographical area. These systems do not allow their customers to stay in touch with them which was a big challenge for all companies. In this case a more flexible computer system is needed. Today the web offers a very fast way to make communication happen more efficiently from all over the world by using the so called web applications over the internet. Web applications enable companies to setup any number of centers in different geographical areas while being working together in the same software system and to bring customers closer to their services. The aim of this project/thesis is to develop a web application to be used as a standard of administration system and project management tool for a company namely MAMWE which stands for Madji-na-Mwenje ya Komori, a public company in COMOROS proving electricity and water facilities to the Comorians. The company consists of three main head offices, centers, power stations, water stations, substations, and a large number of customers all inside the COMOROS ISLANDS.