Internship Report on Digital Business Solutions at British American Tobacco Bangladesh

Abstract

The report is an attempt to summarize the three-month internship program that was aimed to provide me with practical professional experience. The paper outlines my experience as an intern at Digital Business Solutions Department at British American Tobacco, BAT Bangladesh. British American Tobacco Bangladesh, or BAT Bangladesh, is a subsidiary of British American Tobacco, a multinational with multi-category consumer products business having operations in approximately 180 nations of the world. In the world of tobacco industries, BAT is one of the leading multinational business firms.BAT Bangladesh has always been active in bringing innovative world-class products to satisfy customers. For compliance and governance, they have set a benchmark for others and they are known for creating leaders who lead both domestic & global organizations. Digital Business Solutions is comparatively a new department at BAT Bangladesh aimed to build digitally enabled business solutions. As an intern of DBS I got the opportunity to closely monitor how the department runs. Though I was under the supervision of IDT Tech Manager, Sadia Kamal apu, I got the opportunity to work for all the 4 sections of DBS namely Corporate, Operations, Service and Marketing. I was able to contribute in some projects undertaken by the department. This internship enabled me to explore the corporate culture and become a part of it for 3 months. It broadened my experience of working in a corporate environment, which supported not only my professional development but also my personal growth. This has surely had a significant impact on my professional plans. It showed me where I have room to improve, learn, and contribute. At the beginning of the report, I have given the company overview, company analysis, industry analysis etc. After that I described my roles and responsibilities as an intern. Lastly I have given an analysis at different levels-company, market, professional etc. Finally, have given my recommendations about the scopes of improvement both in BAT B and our courses of BTM.