Internship Report on 'Overview of BEXIMCO-IT Division'

Abstract

This report has been prepared based on my three-month internship at BEXIMCO- IT Division. Through this internship I have gained exposure to the practical scenario of a company, and more specifically I have learned about the business procedure and business environment of a company that provides Integrated Internet Services and operates in the ISP industry of Bangladesh. BEXIMCO- IT Division which has its own brand name- BOL(Bangladesh Online), is a leading provider of Internet Services to both its corporate and individual clients. This report reflects my observation and experience gathered from the company. The organization has many departments but the focus is given more to the ‘Accounts Department’, which is the department I got the opportunity to work in. The report gives a brief description about the company in question, its history, the departments, the sector and industry in which it operates, its customers, and a short analysis of its competitive position. Furthermore, the Industry Analysis section within the report shows that the ISP industry of Bangladesh has a lot of potential to expand and attract more customers. However, the regulatory and political concerns might be a barrier to the growth momentum of the industry. A descriptive part on the working conditions, tasks performed, and difficulties faced has been added to the report to further strengthen the report and increase its transparency. The ‘Analysis’ section of the report outlines the efficiencies and unique advantages of the ‘Accounts’ department of the company, how they handle their tasks to maintain the efficiency and effectiveness of the activities, and certain inefficiencies or lacking in the department that is preventing it from taking its productivity a step further. The report reflects the experiences that I have gathered over the three-month internship at the company. Based on my personal experience and understanding, I have laid out the recommendations for the company which might be helpful in improving the operations of the ‘Accounts’ department and the company as a whole.