Abstract:
Qualified servicing and manufacturing technicians for Refrigeration and Air-Conditioning
(RAC) equipment are in high demand due to socio-economic development, global
temperature rise as well as the increasing integration of new technologies, such as artificial
intelligence (AI) and green awareness. This study investigates the skills gap between
occupational competences (qualification) required for today's RAC servicing technicians
and the existing TVET curricula in Bangladesh. Besides, it also examines how
environment-friendly (Green) and safety practices are in RAC servicing sector. In this
study mixed method, both qualitative and quantitative, research approach was used and
field level primary data was collected through a survey questionnaire, observation and key
informants' interviews (KIIs), and the supply-side data was gathered by desk study. The
desk study includes the following documents: curriculum materials/ documents such as
industry competency standards, syllabi, green policies and guidelines related to
environment and SDG(s), et. cetera. A total of 52 RAC servicing technicians from 52
servicing centers in the formal and informal sectors were visited to collect field-level data.
It is found that there are discrepancies between the knowledge and skills (taught) in the
curriculum and the essential skills required in the field. Basic Trade course curriculum
significantly matches the occupational competences of a RAC servicing technician.
National Skills Certificates at BNQF Level-1 to 4 curricula focus more on practical skills
along with the development of self/ human competences and social competences. Besides,
a Diploma in Engineering (BNQF Level -6) specializing in RAC curriculum focuses
sufficiently on theoretical knowledge (high cognitive abilities) in all occupational
dimensions but lacks practical skills. In the case of RAC servicing sectors, environment friendly (Green) and safety practices are relatively well maintained in the formal RAC
servicing centers compared to the informal RAC servicing centres. This study findings
will contribute to reducing the skills gap. For example, policymakers and educators could
take corrective action, like updating the RAC curricula with workplace-relevant content so
that TVET curricula adequately prepare graduates for Bangladesh's RAC servicing sector
Description:
Supervised by
Prof. Dr. Md. Faruque Ahmed Haolader,
Department of Technical and Vocational Education (TVE),
Faculty of Science & Technical Education,
Islamic University of Technology (IUT),
Gazipur, Bangladesh.